Data use and privacy in Web services

Tim Cook recent­ly made a speech attack­ing Sil­i­con Val­ley com­pa­nies (e.g. Google and Face­book) for mak­ing mon­ey by sell­ing their users’ pri­va­cy. The prob­lem with what he said is that, first of all, it’s fun­da­men­tal­ly incor­rect. As Ben Thomp­son points out (sub­scrip­tion required): It’s sim­ply not true to say that Google or Face­book are sell­ing off […]

People And Robots Working Together

So many great insights in this piece by Dr James E. Young about man­ag­ing peo­ple and robots work­ing togeth­er. Like how just being in the pres­ence of a robot made peo­ple up their game: In our research, we showed how a sim­ple, small robot could pres­sure peo­ple to con­tin­ue a high­ly tedious task—even after the peo­ple expressed repeat­ed […]

The Future of Journalism is in Refunds

Dutch jour­nal­ism exper­i­ment, Blendle, on what they’ve learned from their first year of oper­a­tion. It’s a pret­ty inter­est­ing idea: you buy a sub­scrip­tion, read the sto­ries, but if there’s some­thing you don’t like, you can request a refund. What they’ve found is that peo­ple don’t want to pay what they can get for free: We don’t sell a lot […]

The Ordinary Plenty from the Romans to the Web

Jere­my Kei­th has writ­ten anoth­er robust and pas­sion­ate defence of the Web. The whole thing is worth your time, but in it he ref­er­ences some­thing he pre­vi­ous­ly wrote, about the val­ue of archiv­ing pub­lic dis­course, what he calls the ordi­nary plen­ty: My words might not be as impor­tant as the great works of print that […]